Privacy policy
At Ritzy Official, we respect your privacy. This policy explains what information we collect and how we use it.
Information we collect
When you place an order or contact us, we collect your name, phone number, email address and delivery address. Our website also collects basic information such as your device type and the pages you visit, through cookies.
How we use it
- To confirm, process and deliver your order
- To contact you about your order by call, WhatsApp, SMS or email
- To handle returns, exchanges and customer support
- To improve our website and show you relevant offers and ads
Sharing your information
We never sell your personal information. We only share it with the services needed to run our store, such as our courier partners for delivery and Shopify, which hosts our website. Advertising partners may use cookies to show you our ads.
Your choices
You can ask us to update or delete your personal information at any time. You can also unsubscribe from our marketing messages whenever you like.
Security
We take reasonable steps to keep your information safe and only keep it for as long as we need it for your orders and our records.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
For any privacy questions, WhatsApp us on +92 334 4027073 or +92 306 2516274, email ritzy.cs247@gmail.com, or visit us at Creek Walk, Phase 8 DHA, Karachi.